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Join a team that conducts training on a world-class financial software product. This training is done with clients (both internal and external) via face to face facilitation, webinars and onsite visits whilst generating revenue. This is a crucial role and will include continuous assessment and improvement of existing training material and interventions. The internal trainer must strive to maintain a level of integrity across the business by helping to ensure that internal stakeholders display the appropriate technical competence to be successful in their roles.

If you want to:

  • Facilitate: ensure training is delivered effectively & the training equips stakeholders with the capability to be more efficient on the software.
  • Research: create and improve training materials/interventions, optimise training interventions to achieve optimal results, provide feedback to management on any issues/requests/opportunities & ensure the teams' processes enable productivity and are well-designed and executed
  • Learning and Development: maintain professional and technical knowledge by tracking emerging trends in training, establish personal networks, and continuously improving knowledge on best practices & ensure self-growth in the form of accreditations
  • Client Success: ensure that the following is maintained and up to date: induction module, accreditation packs and/or mark schemes and internal training plans, accountable for rolling out internal training to stakeholders for existing, updated and new products, ensure training and development is completed according to the outcomes and timelines in the communicated training plan, identify and provide feedback on any issues/potential risks that may have been identified during training sessions, ensure training is delivered to enhance the business process, feedback from stakeholders must be excellent & all new starters inducted into the business within one month of starting and set to begin their training plan
  • Relationship Building and Stakeholder Management: build and maintain professional relationships with clients (internal and external) and all stakeholders, work in partnership with the development, product and training team members to ensure all training collateral affected by releases or changes are updated and relevant & prepare regular performance reports

And you have:

  • Matric
  • Have a minimum of a Bcom (auditing/accounting) degree
  • Completed SAICA Articles
  • Excellent academic achievements within the specified qualification (Please note that academic transcripts will be requested)
  • 1-year Working knowledge of CaseWare including Financial
  • Statements and audit
  • Compilation and review experience

And these essential skills:

  • CaseWare Working Papers experience
  • CaseView templates for AFS Reporting
  • Ability to engage with stakeholders (internal/external)
  • Accounting knowledge
  • Analysis into trends and behaviours, ability to translate into enhancing training and the creation of new material
  • Able to facilitate successful initiatives that focus on changing behaviour
  • Industry experience (financial / accounting software)
  • Excellent business report-writing skills
  • Presentation skills
  • Computer literate, with a keen interest in software
  • Excellent troubleshooting and issue resolutions skills
  • Experience with electronically licensed software
  • Intermediate to advanced Microsoft product suite – Excel, Word,
  • Outlook, Powerpoint (essential)
  • Working knowledge of CaseWare Working Papers and its templates
  • Accounting and auditing
  • Basic IT, software and MS windows knowledge
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