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Launch your career in the exciting world of software support! Join a dynamic, passionate team and provide clients with world class support services on a best of breed auditing software tool.

If you want to:

  • Assist clients with auditing working papers' changes as well as using and navigating through
  • Provide support to users experiencing problems using the software or inquiring how to use specific features or the use of
  • Make pro-active client success calls to ensure that all clients are satisfied.
  • Assist in testing new software and templates.
  • Partake in knowledge sharing, and the creation of regular Frequently Asked Questions presentations, and proactively informing team leaders and managers of product and client trends.
  •  Follow up on outstanding bank confirmations.

And you have:

  • No working experience required (Maximum of 1 year working experience if formal work experience has been acquired).
  • Experience in a customer support environment
  • Completed/Completing a B. Com degree / National Diploma (Minimum NQF Level 6), with a minimum of 2nd year Accounting and Auditing as subjects.
  • Excellent academic achievements within the specified qualification (Please note that academic transcripts will be requested).
  • Accounting and Auditing taken as major subjects.

And these essential skills:

  • Highly computer literate with some interest in IT.
  • Good understanding of auditing, financial environment and related processes.
  • Training will be provided on division’s software packages.
  • Good interpersonal skills and can build rapport with people.
  • Strong organizational skills.
  • High Stress tolerance.
  • The ability to show initiative.
  • Customer focused.
  • The ability to meet deadlines and handle pressure.
  • Excellent communication skills.
  • Full proficiency in MS Office, with an interest in Software and IT.
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Make your mark with us

Put your best foot forward on the journey to a new you at CaseWare Africa.