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Opportunities at CaseWare Africa

We’re on a mission and we’re looking for people to join us. Our policies are dictated by our philosophy that people matter. Our customers and our people are our most valued assets. That means at CaseWare Africa your personal and professional development is encouraged by our support system that helps you build your career, love your job and look to the future. With clients that stretch the globe and a local staff complement that is made up of South Africa’s diverse cultures, you’ll work with some of the most interesting and influential people in the industry.

Available roles at CaseWare Africa

Development

Full Stack Developer: The individual we are seeking will be a strong contributor in the cloud team focusing on the full stack development of our cloud products.  The individual will be key in transitioning existing desktop product offerings to a Cloud platform. They will be expected to deliver quality products under pressure and design features within the software with minimal specification input.  In this team you will contribute to a wide range of projects in an agile, highly collaborative and fast-paced environment. 

Support

Audit Software Technical Support Consultant: We have a need for a specialist to address technical issues submitted internally and externally, providing second line support related to CaseWare and other CaseWare Africa products, services and solutions.  Join a young, dynamic, passionate team and provide clients with world class support services on a best of breed auditing software tool.

CaseWare Working Papers Junior Support Manager: To lead the support team that provides support for CaseWare Working Papers, by providing operational direction, task delegation and the overall coaching and management of the team. As well as, provide exceptional service to our customers for all related products.

Consulting

CaseWare Working Papers Consultant: Implement a world-class financial software product, which has enjoyed great success in the public sector, corporate sector and audit.

Management

Client Success Executive: As the Client Success Executive, you will develop and implement the strategies required to improve customer retention, identify opportunities for up-selling and cross-selling, and significantly improve the overall net-promoter score among our customers.

Mauritius

Customer Success Consultant (CaseWare Working Papers): Provide local client success, support, training and implementation services to the Mauritian market. This local presence is intended to support the expanding success of our clients on the software tool. 

Admin

Divisional Support Admin: IT Support for all divisional business software applications and processes, including, but not limited to Salesforce, Pastel and dependant apps like Insight Squared, Mission Control and Pardot as well as the CaseWare community and Website integration.

Software Support

CaseWare Working Papers Support Intern (12 Month Contract): Draw on your accounting and auditing knowledge to provide clients with product and technical support; both telephonically and via other channels (e-mail, online, chat). 

Administration

Admin Intern: Backup and support for Ops manager.  Needed in case of any team attrition with Focus on Travel, Africa, Legal and data management.

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